We understand travel plans can change. This policy explains how to cancel or reschedule a booking with Ranchi Star Taxi.

1. How to Cancel

To cancel or reschedule a confirmed booking, please call or WhatsApp us as soon as possible at +91 85801 57651. Cancellations are only effective once acknowledged by our team.

2. Local Rides

Local city bookings can generally be cancelled free of charge any time before the driver has been dispatched to your pickup location. If a driver has already been assigned and is en route, please cancel as early as possible to avoid inconvenience.

3. Outstation & Tour Bookings

Outstation and multi-day tour bookings require advance driver and vehicle arrangement, so we request as much notice as possible for cancellations. Cancellations made close to the scheduled pickup time, or after the driver has already started toward your location, may be subject to a reasonable cancellation charge to cover driver and vehicle costs already committed. Our team will inform you of any applicable charge when you cancel.

4. No-Show

If you are not available at the agreed pickup location within a reasonable waiting period and cannot be reached, the booking may be treated as a no-show and a cancellation charge may apply, particularly for outstation trips.

5. Cancellations by Us

On rare occasions we may need to cancel or reassign a booking due to vehicle breakdown, driver unavailability, or circumstances beyond our control. In such cases we will notify you as early as possible and offer an alternative vehicle or a full refund of any amount already paid toward that booking.

6. Related Policy

For information on how refunds are processed after a cancellation, see our Refund Policy.

7. Contact Us

For any cancellation or rescheduling request, reach us at:

Phone: +91 85801 57651
Email: info@ranchistartaxi.com

Cancellation Policy